Microsoft 365 Alert – Service Degradation – Microsoft Power Automate in Microsoft 365 – Some users experience failures with flow triggers and actions that haven’t been manually updated for six months – RESOLVED

06/05/2025 09:07:00 AM

NHSmail Reference: INC46521562

Microsoft Reference: MF1068406

Issue Status: RESOLVED

Issue Description: Users experience failures with flow triggers and actions that haven’t been manually updated for six months.

Final Update: 07/05/2025 09:00:00 AM – Microsoft have confirmed that the authentication component that’s utilized for flow triggers and actions had expired. After addressing the authentication component configuration, their internal service telemetry has validated that impact has been remediated. 

Scope of impact: Your organization is affected by this event, and users who utilize flow triggers and actions that haven’t been manually updated for six months are impacted.

Root cause: An authentication component misconfiguration was producing failures with flow triggers and actions that haven’t been manually updated for six months.

Next steps: Microsoft are further analyzing the affected authentication component’s configurations to help us prevent similar problems in the future.