Microsoft 365 Alert – Service Degradation – Microsoft Intune – Users may be unable to utilize the Endpoint Privilege Management (EPM) readiness dashboard – RESOLVED

11/12/2025 09:05:00 AM

NHSmail Reference: INC46692196

Microsoft Reference: IT1190248

Issue Status: RESOLVED

Issue Description: Users are unable to utilize the Endpoint Privilege Management (EPM) readiness dashboard.

Final Update: 11/12/2025 09:05:00 AM Microsoft have determined that the deployment of their fix is complete, they have made the necessary changes to re-enable the readiness dashboard, and they have confirmed from service telemetry that this issue is resolved.

Scope of impact: This issue may have impacted any user attempting to utilize the EPM readiness dashboard.

Root cause: An unexpected code issue with the EPM readiness dashboard in Intune was allowing policy creation for users who are not licensed for EPM.

Next Steps: Microsoft are  continuing their investigation to determine the underlying cause of the offending code issue to better detect and prevent issues like this from occurring in the future.

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