Microsoft 365 Alert – Service Degradation – Microsoft Intune – Some users” Microsoft Intune compliance email notifications may be delayed by up to three hours– RESOLVED

Announcements Arpan Das

16/04/2025 09:00:00 AM

NHSmail Reference: INC46507615

Microsoft Reference: IT1056652

Issue Status: RESOLVED

Issue Description: Users’ Microsoft Intune compliance email notifications may have been delayed by up to three hours.

Final Update:17/04/2025 17:00:00 PM – Microsoft have completed reverting the impacting change, and they confirmed that queued email notifications have been successfully delivered, remediating impact.

Scope of impact: Some users expecting Microsoft Intune compliance email notifications may be impacted.

Root cause: A recent change to sender profiles utilized by the service for sending Microsoft Intune compliance email notifications introduced a code issue which resulted in impact.

Next steps: Microsoft are reviewing their change validation and testing procedures to identify opportunities to improve impact detection and prevent similar future occurrences.