INC46497438 – Self-Service Password Reset – RESOLVED

Announcements Arpan Das

05/04/2025 07:15:00 AM

Issue Status: RESOLVED

NHS.net Connect Reference: INC46497438

Issue Description: We aware of an issue regarding Self-Service Password Reset. Some users may be unable to reset their password using this method.

Final Update: 05/04/2025 07:45:00 AM – The Accenture team have now identified the issue and performed the necessary remedial action.

If you require additional help and support, the NHS.net Connect helpdesk is available 24 hours-a-day, 7 days-a-week on 0333 200 1133 or by emailing helpdesk@nhs.net.