Microsoft 365 Alert – Service Degradation – SharePoint Online – Some users may intermittently see search page load failures in SharePoint Online – RESOLVED

Announcements Sourav Nandi

19/03/2025 08:50:00 AM

NHSmail Reference: INC46480365

Microsoft Reference: SP1035795

Issue Status: RESOLVED

Issue Description: Some users may intermittently see search page load failures in SharePoint Online.

More info: Users may intermittently see search page load failures in SharePoint Online.

Final Update: 20/03/2025 08:42:00 AM – Microsoft’s have confirmed the reversion has completed and impact is no longer occurring.

Scope of impact: This issue may intermittently impact some users performing searches in SharePoint Online.

Root cause: A recent service update contains a change for search functionality that is impacting searches in SharePoint Online.

Next steps: Microsoft are reviewing their recent service update procedures to help prevent similar impact from happening again.