Microsoft 365 Alert – Service Degradation – Microsoft Power Automate in Microsoft 365 – Users may have experienced several-hour delays in receiving approval email from Microsoft Power Automate – RESOLVED

Announcements Arpan Das

17/04/2025 09:02:00 AM

NHSmail Reference: INC46507815

Microsoft Reference: MF1056723

Issue Status: RESOLVED

Issue Description: Users may experience several-hour delays in receiving approval email from Microsoft Power Automate.

More info: Users could manage approval requests through Microsoft Teams or the Microsoft Power Automate maker portal to bypass the issue while we worked on addressing the impact

Current Update:17/04/2025 09:06:00 AM – Microsoft have completed reverting the offending change, and after monitoring the service, they have verified that this action has successfully remediated the problem.

Scope of impact: All users may have experienced several-hour delays in receiving approval email from Microsoft Power Automate.

Root cause: A recent change intended to update email templates in Microsoft Power Automate contained an issue that resulted in impact.

Next Steps: Microsoft are investigating how the recent change intended to update email templates in Microsoft Power Automate contained an issue that resulted in impact to prevent this problem from happening again.