Microsoft 365 Alert – Service Degradation – OneDrive for Business – Users may not see file names or icons when accessing OneDrive for Business using Safari browser version 18.1- ONGOING

Announcements Arpan Das

02/10/2024 09:26:00 AM

NHSmail Reference: INC46008327

Microsoft Reference: OD902587

Issue Status: ONGOING

Issue Description: Microsoft have detected a rendering issue with the latest Safari browser version 18.1 accessing OneDrive for Business.

Current Update: 04/10/2024 09:20:00 AM – Microsoft have received reports of users encountering issues with the OneDrive for Business experience on iOS and macOS devices using Safari browser version 18.1. They are working with their partner organizations to develop a fix for this issue. They recommend affected users access OneDrive for Business using an alternate browser such as Microsoft Edge, Mozilla Firefox or Chrome on their device or the OneDrive for Business apps for iOS, iPadOS and macOS.

Next steps by: Tuesday, October 8, 2024, at 9:00 PM UTC