Information – MFA Enrolment

02/09/2024 17:00:00 PM

As a result of activities over the weekend to support the NHSmail Multi-Factor Authentication roadmap, we are receiving a significant increase in calls to the NHSmail Service Desk for support and guidance.

Please note, the NHSmail Support Site contains comprehensive and detailed information on how to enrol in, and start using, Multi-Factor Authentication (MFA). The majority of information related to MFA can be found at the following location: Getting Started with MFA

If you need assistance with re-enrollment, refer to the following guide: Steps for Self-Enrolment in MFA

After reviewing the materials provided via the hyperlinks above, if you still need help, please contact the NHSmail helpdesk at 0333 200 1133 or via email at helpdesk@nhs.net.

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