Microsoft 365 Alert – Service Degradation – SharePoint Online – Users may be unable to utilize the Stream interactive button features in SharePoint Online – RESOLVED
10/07/2024 09:28:00 AM
NHSmail Reference: INC44219987
Microsoft Reference: SP809993
Issue Status: RESOLVED
Issue Description: Users may be unable to utilize the Stream interactive button features in SharePoint Online.
More info: Users may be unable to utilize the Stream interactive button features in SharePoint Online, but the video will play as expected.
Final Update: 12/07/2024 08:58:00 AM – Microsoft have completed their testing and validation stage, which they have used to confirm that the issue has been successfully resolved.
Scope of impact: Users serviced by the affected infrastructure may be unable to utilize the Stream interactive button features in SharePoint Online.
Root cause: A new feature rollout introduced a code conflict which is preventing usage of the Stream interactive button features.
Next steps: Microsoft are reviewing their service feature update procedures to prevent this issue from happening again.