Microsoft 365 Alert – Service Degradation – Exchange Online – Some users may be unable to access their Exchange Online mailbox using Outlook on the web – RESOLVED

Announcements Habiba Tabasum

27/06/2023 16:03:00 PM (GMT)

NHSmail Reference : INC36657418

Microsoft Reference : EX610644

Issue Status : RESOLVED

Issue Description : Users may be unable to access their Exchange Online mailbox using Outlook on the web.

More info : Affected users may encounter an unexpected 500 error when accessing Outlook on the web.

Final Update : 28/06/2023 08:53:00 AM – Microsoft have confirmed that deployment of the fix has completed, and impact has been mitigated.

Scope of impact : Impact is specific to users who are attempting to access their Exchange Online mailbox using Outlook on the web.