Microsoft 365 Alert: Service degradation – Microsoft Teams – Some users’ Microsoft Teams calls are dropping when received or placed to some Android 11 devices – NEW

03-11-2021 08:28:00 AM (GMT)

Microsoft Reference : TM295750

Issue Status: OPEN

Issue Description: Users’ Microsoft Teams calls are dropping when received or placed to some Android 11 devices.

More info: Users cannot place outbound calls from impacted Android 11 devices, and inbound calls are dropping after five to ten seconds.

Scope of impact: This issue affects some Android 11 device users.

Current Update – 03/11/2021 08:28:00 AM: Microsoft are analyzing call logs to determine if any changes to the Microsoft Teams or Android 11 versions may be causing the impact.

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