Microsoft Alert: Service degradation – Exchange Online –Some users may be unable to connect to the Microsoft 365 services

Announcements Pratetee Maitra

16-02-2023 09:49:23 AM (GMT)

Issue Reported: 10/03/2021 08:48:00 AM

Microsoft Reference : MO243978

Issue Status: RESOLVED

Issue Description: We are aware of an issue where some users may be unable to connect to the Microsoft 365 services. Early indications suggest this may be specific to users based in the United Kingdom.

Current Update – 10/03/2021 10:13:00 AM: After a period of monitoring, it can be confirmed that Microsoft 365 services were operating as expected. However, customers routed through the third party would likely have seen access issues. The third party took corrective action by rerouting user connections which resolved the issue.