2018 NHSmail Customer Satisfaction Survey
Summary
The results of the 2018 NHSmail Customer Satisfaction Survey have now been published and available to all users to review. A presentation available below provides a summary of the responses along with proposed actions and improvements aimed at increasing satisfaction.
Document information and downloads
- Document Contents
- Download Link
- File Details
There are 7 sections to this presentation deck covering the key topics surveyed along with the actions being taking to improve the service we provide to you:
- About you
- Your use of NHSmail
- NHSmail National Helpdesk
- NHSmail support site and Portal help pages
- NHSmail Skype for Business
- Local Administrators (LA)
- Actions and Improvements
2018 NHSmail Customer Satisfaction Survey| File type | Adobe Acrobat Portable Document Format (.pdf) |
| File size | 670KB |
