Onboarding Guidance – NHSmail Support

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On-Boarding Guidance

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Upcoming Support Site Changes

We are introducing a new Support Hub that will gradually replace this support site.

Announcements

Microsoft 365 Alert – Service Degradation – Microsoft Copilot (Microsoft 365) – Users’ Copilot for Sales add-in may not appear on Outlook mobile and Outlook for Mac clients – ONGOING 03/04/2026
Microsoft 365 Alert – Service Degradation – Exchange Online – Users may have been intermittently unable to access their Exchange Online mailboxes in some connection methods – ONGOING 03/04/2026
www.nhs.net and web.nhs.net URL change 02/04/2026

Popular Articles

Acceptable Use Policy
Third Party & Single Sign-On Certificate Renewal Guide
Setting a User Account Secret
Using the NHS Directory (People Finder)
Introduction to M365 Copilot Chat

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