Announcements

24/07/2025 17:00:00 PM
RESOLVED – We’re currently investigating an intermittent issue preventing a small number of NHS.net Connect accounts from accepting the Acceptable Use Policy (AUP).

23/08/2025 08:00:00 PM:
RESOLVED – We have received reports of an issue related to the creation of new User Accounts, and the initiation of the Joiner, Mover, Leaver process on the NHS.net Portal

15/09/2025 11:00:00 AM
RESOLVED – We are currently aware of a limited number of users experiencing intermittent connectivity issues when accessing the NHS.net Connect High Send service via the HSCN. Affected users may encounter error messages such as “Connection Failed” or “Connection Timed Out” within their application logs.

21/08/2025 08:30:00 AM
RESOLVED – Users are unable to open some projects in Microsoft Planner.

15/09/2025 17:00:00 PM
RESOLVED – We are currently aware of an issue where some users are receiving errors using the CIS2/Smartcard system. Engineers are currently investigating the issue and an update with be provided as soon as possible

02/10/2025 15:00:00 PM
FALSE POSITIVE – Some users may experience issues accessing mailboxes via one or more connection methods in Exchange Online

22/09/2025 17:00:00PM
RESOLVED – We are aware of an issue where the NHSmail Portal is experiencing slowness. Accenture engineers are investigating and updates will be provided as soon as possible

12/08/2025 11:55:00 AM
RESOLVED – Microsoft Fabric users may experience issues viewing tables in the navigator pane.

17/11/2025 09:12:00 AM
RESOLVED – Users may have seen some parts of the Outlook UI in English instead of their non-English selected language

05/08/2025 19:00:00 PM
RESOLVED – Some admins may be unable to run the command Get-MailboxStatistics and get an error.