Microsoft 365 Alert – Service Degradation – Microsoft 365 suite – Users are unable to utilize the “Set expiration date” feature when sharing files in Microsoft 365 apps – RESOLVED

Announcements Sourav Nandi

13/09/2024 08:30:00 AM

NHSmail Reference: INC45626678

Microsoft Reference: MO889023

Issue Status: RESOLVED

Issue Description: Users are unable to utilize the “Set expiration date” feature when sharing files in Microsoft 365 apps.

More info: This affects the “Set expiration date” feature for Microsoft 365 apps for the web, for desktop on Windows or Mac, and for mobile on Android or iOS.

Final Update: 20/11/2024 08:15:00 AM – The “set expiration date” feature has been successfully reenabled for all environments.

Scope of impact : Users attempting to set expiration dates when sharing files in Microsoft 365 apps are affected.

Root cause: An issue was occurring within the “set expiration date” feature, which necessitated its reversion to further optimize its efficacy.

Next steps: Microsoft are reevaluating their feature testing parameters to better detect potential issues so they can ensure optimized delivery and experience of future feature rollouts.