Announcements

14/11/2025 17:45:00 PM
RESOLVED – We are aware that some users’ One Drives are being reduced when a User Policy update or a User Profile Update has been performed

14/11/2025 17:00:00 PM
RESOLVED – We are aware of some users unable to authenticate to NHS.net Connect via the use of Smart Card authentication

06/11/2025 22:15:00 PM
RESOLVED – We are aware of an issue with some Microsoft Teams displaying a Deleted status when viewed within the NHS.net Portal

04/11/2025 10:00:00
ONGOING – We are aware of an issue where users are receiving an error “Redirect Failed” when trying to navigate from portal.nhs.net to their email (outlook.office.com). Engineers are investigating and an update will be provided as soon as possible.

23/05/2025 16:00PM
RESOLVED – We are aware of some users unable to login to the NHS.net Portal via a standard browsing session. We are aware of users able to successfully log in to the Portal after clearing the web browser cache and/or using incognito mode.

10/06/2025 10:00:00 AM
RESOLVED – We are currently aware of an issue where OneDrive storage quotas, as defined by user licence allocations, have been enforced across the platform.

13/06/2025 17:00PM
RESOLVED – We are aware of an issue whereby some users are experiencing issues with setting up MFA on NHS.net accounts. Some users may receive a “we’re sorry, we ran into a problem” or “No methods available” error.

24/07/2025 17:00:00 PM
RESOLVED – We’re currently investigating an intermittent issue preventing a small number of NHS.net Connect accounts from accepting the Acceptable Use Policy (AUP).