WEBVTT

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This is the Navigating Around
OWA module.

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Upon completion of this module,
you will be able to

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understand and navigate the key
components available in OWA.

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Navigate to the settings page in
OWA

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and understand OWA help.

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Once you have looked into your
e-mail account, you will see

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your inbox.

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Here you can see both read and
unread emails.

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The subject line of unread
emails will be blue with a blue

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bar to the left.

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You can also access Drafts,

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Sent Items,

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Deleted Items,

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Junk E-mail,

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Notes,

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and any other folders or shared
mailboxes on the left side of

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the screen.

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You can also access Calendar,

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People

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and Tasks from the navigation
bar at the top right of the

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screen.

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The settings page can also be
accessed by clicking the

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settings icon at the top right
of the screen.

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You can open your calendar by
clicking on Calendar in the

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navigation bar at the top right
of the screen.

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Here you can select any day in
the calendar to see what

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appointments and meetings you
have.

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You can change the view of your
calendar

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by clicking either Day,

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Work Week,

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Weak,

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All Month.

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At the top right of the page,

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you can view other calendars you
have access to, on the left side

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of the screen under Other
Calendars.,

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Visit the Calendar module from
the Outlook Web App Learning

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series For more information.

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You can access a list of all of
your contacts and the directory

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by clicking on People in the
navigation bar at the top right

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of the screen.

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Under My Contacts, you will see
a list of all of your personal

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contacts.

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This can include contacts that
you created and contacts from

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the directory.

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Any contacts that you add to My
Contacts can also be found in

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Contacts below.

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By clicking on Directory on the
left side of the screen, you can

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see a list of all of the contact
names across the Health and

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Social Care sector.

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Visit the Managing Contacts
module from the Outlook Web App

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Learning series For more
information.

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You can access a list of all of
your tasks and flagged emails by

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clicking Tasks in the navigation
bar at the top right of the

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screen.

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Here,

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you can view all active,

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overdue

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and completed tasks.

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You can choose to view Flagged
Items and Tasks, which shows you

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a list of all of the emails you
have flagged and tasks that you

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have created.

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Or you can choose to only view
tasks that you created by

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clicking Tasks on the left side
of the page.

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You can view the details of your
tasks, monitor their progress,

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and mark the tasks as complete.

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Visit the Managing Tasks and
Reminders module from the

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Outlook Web App Learning series
for more information.

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To change your personal
settings,

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click the Settings icon at the
top right of the screen and

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select Options from the drop
down list.

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The options page is split into 8
categories.

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Account, where you can view your
account details.

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Organise e-mail, where you can
choose how your emails will be

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handled.

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Groups,

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where you can view the
distribution groups that you

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belong to.

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Site mailboxes,

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where you can access all of the
content from a shared project in

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one location.

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Settings,

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where you can edit General,
Mail,

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Calendar,

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and Regional time settings.

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Phone,

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where you can see what devices
you have associated to your

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account.

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Block or allow,

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where you can view your Junk
folder settings

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and lastly apps,

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where you can manage your
Outlook apps.

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To return to your inbox, click
the back arrow at the top left

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of the screen.

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Refer to the Outlook Web App
Learning series for more

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information on specific settings
and preferences within OWA.

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If you are unsure of how to do
something within your e-mail

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account, you should refer to the
videos Quick Reference Guides

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and User Guide within the
Outlook Web App Learning series.

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If you are still unsure, you can
also use Outlook Web App Help.

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Click on the question mark at
the top right of the screen and

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select Help from the drop down
list.

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The help window will then appear
on screen.

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Alternatively, you can breathe
F1 on your keyboard from

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anywhere within your mailbox.

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Here you can enter keywords
associated with your query into

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the search bar to find online
solutions.

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It is important to note that
Outlook Web App Help provides

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generic ower help and if you
need specific support with your

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account, you should refer to the
Outlook Web App Learning series.

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