• INC15179408 – Incident

    CLOSED: Reported 04/05/2020 10:55 – A small number of reports have been received in relation to slower than normal performance of Outlook and OWA services.

  • INC14967127 – Incident

    CLOSED: Reported 20/04/2020 10:55 – A small number of reports have been received in relation to slower than normal performance of the NHSmail Outlook Web App.

  • INC14942999 MS Teams Outage – Issues while creating teams

    Start time: Friday, April 17, 2020, at 10:00 AM BST End time: Sunday, April 19, 2020, at 1:45 AM BST Microsoft were experiencing some Teams outages and service degradation across Europe so users may experience issues when trying to create a Teams group via the NHSmail Portal. This is the…

  • INC14687888 – Incident

    CLOSED: Reported 02/04/2020 12:50 – The NHSmail team have received information from users reporting reduced performance of the NHSmail Portal and OWA services.

  • INC14656003 – Incident

    CLOSED: Reported 01/04/2020 11:25 – The NHSmail team have received reports from NHS organisations reporting slow performance issues with the NHSmail Portal that is impacting productivity.  

  • INC14294360 – Incident

    CLOSED: Reported 03/03/2020 11:25 – The NHSmail team are aware of slowness which is impacting NHS Portal, OWA and Outlook connections. Users may also encounter a delay when sending/receiving email.

  • INC14231094 – Incident

    CLOSED: Reported 27/02/2020 10:55 – Several users under the HSCN network are reporting unavailability of OWA. Users are receiving an error “Something went wrong

  • INC13690939 – Incident

    CLOSED: Reported 13/01/2020 13:10 – The NHSmail team are currently investigating an issue with some users encountering delays/errors when performing administrative tasks on recently created accounts within the NHS Portal. Users may also unable to send email for the first time.

  • INC13160954 – Incident

    CLOSED: Reported 26/11/2019 10:05 – Intermittent slowness with Admin search and User management on Portal for a small number of users.

  • INC12883331 – Incident

    CLOSED: Reported 05/11/2019 10:05 – Reports of NHS Portal slowness have recently been received by a small number of users. 

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