1. Home
  2. Known Issues
  3. Portal Known Issues & Guidance
  4. Unable to add EXO User to Authorised Senders in Distribution List

Unable to add EXO User to Authorised Senders in Distribution List

Issue Description

There is a known issue whereby an Exchange Online user is not getting added to the authorised senders list in the DL. It allows the user to add, then click Update however upon re-entering the DL, the users that were previously added do not appear therefore adding them has failed. Sometimes no message appears, whereas other times there have been occurrences of a success message appearing saying that the user has been added. The success message may appear or may not appear.

Latest Update and Guidance

This issue is being investigated under PRB0165916.  Users facing this issue need to reach out to the helpdesk@nhs.net .

 

Updated on 22/09/2020

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
back to top