Local Administration responsibilities

In the NHSmail service, the term Local Administrator (LA) means the resource that manages email accounts. Typical LA duties include:

  • being the first point of contact for users they manage
  • re-setting passwords, creating / closing accounts and creating distribution lists.

The below table shows the day-to-day local administration responsibilities for accounts according to the registration route chosen.

Registration route Responsible for managing the accounts
National Administration Service (NAS) NHSmail central team – known as NAS or optomadmin@nhs.net
Local registrations NHS trust, CSU or ICB that sets up your accounts
Last Reviewed Date 19/10/2022
Updated on 19/10/2022

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