11-11-2021 16:00:00 PM (GMT)
Following the decommission of the POP and IMAP legacy hostnames on the 9th November 2021, we are aware of a DNS issue experienced by a small number of users that occurred around 11:00:00 AM this morning. However, the issue was addressed immediately and impacted organisations should not take further action to resolve it. Doing so may cause additional issues which can be avoided.
18-10-2021 07:22:59 PM (BST)
COMPLETED: The NHSmail Helpdesk Telephony Service will be unavailable for a short time period between 1:00 AM and 1:30 AM on the 19th October, 2021. The period of unavailability is expected to last no more than 5 minutes.
18-10-2021 12:15:59 PM (BST)
RESOLVED: We are aware of an exception error that was being received intermittently when Local Administrators attempted to make changes to User policies and undertake certain activities such as creating new Teams groups.
Information on Dynamics 365 Remote Assist integration with Microsoft 365 core products.
03-09-2021 13:19:00 PM (BST)
The NHSmail team are carrying out an infrastructure change over the coming week starting Friday 3 September and completing Saturday 4 September. These changes are not expected to cause any user impact to NHSmail or O365 services.
16/06/2021 02:34 PM
RESOLVED: We are aware of an issue where end users who have their password reset and where the box has been ticked to confirm a new password must be created at next login, are receiving an error message “Incorrect ID or Password”.
05-05-2021 18:15:00 AM (GMT)
The Sentry 1.1 Portal release is planned for implementation on the evening of 05/05/2021 with a new bug fix.
19-03-2021 11:41:39 AM (GMT)
We are currently observing some minor email delivery delays with nhs.net. NHSmail engineers are currently working with Microsoft to review the throughput telemetry.
Users may be unable to access multiple Microsoft 365, Azure, and Dynamics 365 services.
We are aware of an intermittent issue whereby some users might experience a delay in sending mails to Microsoft related email domains such as Hotmail, Live and Outlook. The cause of the issue is under investigation with Microsoft but we believe it is related to rate limiting rather than the blocking of our IPs.
