• INC28780973 – Intermittent Portal Error – RESOLVED

    04/05/2022 09:27:00 AM
    RESOLVED- The NHSmail Support Team have identified, via our internal monitoring systems, an intermittent issue when loading the NHSmail Portal. A small number of users may see an error message stating “Application Error” when trying to access the Portal website.

  • Important Change

    14/04/2022 18:14:00 PM (BST)
    From Thursday 14 April and for the foreseeable future, the NHSmail banner warning users that this email originated outside of NHSmail will be moved from the bottom of the email to the top

  • Planned NHS Extended DNS Service Disaster Recovery Testing

    05-10-2021 05:20:00 PM (BST)
    The NHSmail DNS team will be performing Disaster Recovery testing of the NHS Extended DNS service on the 09th, 10th and 16th October between the hours of 10:00 and 18:00.

  • Power Platform Transition Guidance

    The Power Platform environment transition is required to create a new NHSmail Default environment with an updated data residency in the United Kingdom.

  • Migrating Apps and Flows

    Please note that instructions are different depending on the type of app or flow you wish to migrate. Use the navigation menu on the right-hand side of this page to view the relevant instructions for your app or flow.

  • Guest Partnering Agreement guidance

    The NHSmail Guest Access process is designed to enable collaboration between NHSmail organisations and their external partners. The process is designed to facilitate collaboration whilst maintaining the integrity and security of the NHSmail shared tenant for all organisations.

  • Sent Email Quarantine Issue

    14-05-2021 10:07:00 AM (GMT)
    RESOLVED: The NHSmail Team are aware of an issue impacting a small number of users where emails sent are being identified as false positives and quarantined. We are working with one of our suppliers to identify the root cause of the issue so that we can resolve it as soon as possible.

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