Local Administrator Guidance

  Local Organisations are required to carry out a number of pre-requisite checks and actions to ensure they are technically...

Please follow the roadmap for the complete NHSmail refresh journey. As Local Admins, you are key to making this refresh a success by completing the technical pre-requisites and supporting your local users throughout.

This document provides tailored guidance for Local Administrators on the NHSmail Refresh.

Throughout the Refresh journey, you’ll receive the following three Countdown Comms.

Follow this article to troubleshoot any outlook performance/post migration issues reported by your users.

Local Administrators (LAs) will now be able to manage these O365 services via the NHSmail Portal, through user policies and application toggles. This ‘Getting Started’ article will introduce all the basic functions of O365 management via the NHSmail Portal so you can begin to provision services for your users.

As part of the NHSmail Refresh all mailboxes will be migrated to Exchange Online and all users provided a national...

The NHSmail team is currently working with Microsoft and Fastrack providers to establish a comprehensive onboarding assurance process to support the migration of local services to the NHS shared tenant.  If you have any questions in relation to Microsoft Fastrack and tenant to tenant migrations please contact the NHSmail team at feedback@nhs.net.

Follow this article for detailed mailbox quota, allocation and policy guidance.

Follow this article for step by step guidance on generating a report that shows the location of a users’ mailbox within your organisation

This article sets out the supported O365 and Online Services licence types on the NHSmail platform. It also covers the differences between nationally provided licences (Office 365 E3 Restricted), Top-Ups and Add-Ons.

Application accounts as well as accounts enabled for POP, IMAP and SMTP will start to be migrated from late October. This guide aims to provide hints and tips on how to prepare for this move.

This article is aimed at supporting Local Administrators (LAs) with controlling user access to both SharePoint and OneDrive.

This article provides General and Local Administrator FAQ's related to Retirement of legacy NHSmail hostnames