Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users may be unable to delete messages posted by workflows in Microsoft Teams – ONGOING

30/05/2025 08:30:00 AM

NHSmail Reference: INC46542383

Microsoft Reference: TM1080015

Issue Status: ONGOING

Issue Description: Some users may be unable to delete messages posted by workflows in Microsoft Teams.

Current Update: 13/06/2025 08:55:00 AM – Microsoft have completed the testing and validation of our fix to ensure it addresses the problem as expected, and they are preparing it for deployment to the affected environment. They anticipate that the deployment process should begin by their next scheduled communications update.

Scope of impact: Some users attempting to delete messages posted by workflows in Microsoft Teams may be impacted.

Root cause: A recent change intended to allow non-team owners to delete bot messages introduced a code issue which is resulting in impact.

Next update by: Wednesday, June 18, 2025, at 10:30 PM UTC