Microsoft 365 Alert – Service Degradation – Microsoft Teams – Some users on Microsoft Teams for iOS may be unable to see screenshares after initiating a whiteboard during meetings – NEW

Announcements Arpan Das

11/12/2024 09:05:00 AM

NHSmail Reference: INC47377440

Microsoft Reference: TM953645

Issue Status: OPEN

Issue Description: Users on Microsoft Teams for iOS may be unable to see screenshares after initiating a whiteboard during meetings.

More info: Impact is specific to Microsoft Teams iOS builds past mid-2022.

Impacted users who initiated the Microsoft Teams whiteboard can leave and rejoin the meeting to view screenshares.

Current Update: 11/12/2024 08:59:00 AM – Microsoft have determined that a feature flag introduced to Microsoft Teams that was intended to move whiteboard content to the main Microsoft Teams stage contained a regression that caused the whiteboard initiator to be unable to view screenshares afterwards. They are developing a code fix to fix the regression and they anticipate the fix will be pushed to the iOS app store by January 21, 2025. They will provide updates on their timeline to mitigation during our scheduled communications update.

Scope of impact: Some users on Microsoft Teams for iOS may be unable to see screenshares after initiating a whiteboard during Teams meetings.

Root cause: A feature flag introduced to Microsoft Teams that was intended to move whiteboard content to the main Microsoft Teams stage contained a regression that caused the whiteboard initiator to be unable to view screenshares afterwards.

Next Update by: Friday, January 17, 2025, at 3:00 PM UTC