Welcome to the NHSmail communications page. You can access all of our latest communications to Local Administrators (LAs) and end users from here. Use the drop-down fields to display the communications that are relevant to you.
LA Webinar - 26 April 2017
Slides from the April LA Webinar. Provides updates on service status, distribution lists, Portal developments, Skype for Business Audio & Video Conferencing (A&VC) and sending secure emails. You can listen to a recording of the Webinar by clicking here
LA Webinar - 29 March 2017
Slides from the 29 March LA Webinar. Provides updates on distribution lists, Q2 Portal developments, Skype for Business Instant Messaging & Presence (IM&P) and Skype for Business Audio & Video Conferencing (A&VC). You can listen to a recording of the Webinar by clicking here
LA Webinar - 9 March 2017
Slides from the 9 March LA Webinar. Provides updates on distribution lists, ODS, TANSync, Push Connectors, portal update, Skype for Business Instant Messaging & Presence (IM&P) and Skype for Business Audio & Video Conferencing (A&VC). You can listen to a recording of the Webinar by clicking here and the Q&A can be found by clicking here.
LA Webinar - December 2016
Slides from the December Skype for Business Webinar including an overview of NHSmail Skype for Business and a Demonstration of Skype for Business Instant Messaging & Presence (IM&P). You can listen to a recording of the Webinar by clicking here and the Q&A can be found by clicking here.
LA Bulletin - 11 May 2017
Latest information on distribution lists, business continuity and Disaster Recovery (BCDR) testing, upcoming portal functionality, and sending high volumes of email from NHSmail accounts.
LA Bulletin - 6 April 2017
Latest information on NHSmail Helpdesk improvements, DDLs, Q2 Portal developments, changes to Secure Email guidance and change to community pharmacists / pharmacies joining NHSmail.
LA Bulletin - 1 March 2017
Latest information on NHSmail Helpdesk improvements, Status of DDLs, ODS and connectors.
LA Bulletin - 13 February 2017
Latest information on NHSmail Skype for Business mass enablement and links to additional support materials.
LA Bulletin - 3 February 2017
Latest information on, NHSmail helpdesk, distribution lists, TANSync, push connectors, NHSmail Portal, Relay, DMARC, MailTips, Pharmacy registration process and the secure email standard.
Beware of fraudulent emails asking for the transfer of funds - Issued 13th February 2017
There has recently been an increase in the number of fraudulent or 'phishing' emails being sent to NHSmail accounts, especially within GP practices.
Attackers are setting up email accounts on internet mail services in the name of an employee at a CCG , GP practice or supplier to make the address look real. The attacker then uses the email account to target a staff member at the CCG or GP practice. Recently the attackers have tried to convince staff to transfer funds to a UK bank account.
These attacks can be difficult to spot as the attacker establishes an email trail and the user expects a response containing instructions, a link or an attachment to act upon. Advice on how to spot fraudulent or phishing emails is contained in our Cyber Security Guide.
What to do if you receive a suspicious email
If you receive an email from what looks to be a familiar organisation or contact, which you believe to be suspicious such as an unusual payment request for goods/services, outside of the normal payment process, make sure you question it:
Downloading and viewing communications
Some of the links below will open a new tab in your browser displaying the communication as a PDF. If you want to download the communication to your computer, right-click on the links below and click 'Save Target As' or 'Save Link As' (depending on your browser). This will enable you to choose where you want to save the file.
Dates in previous communications
Dates in previous communications are subject to change due to the complex nature of the transition. For the most up to date information on transition schedule, please reference the Service Status page.